Managing Gen Z with Confidence: Cross-Generational Leadership Masterclass


Shift from managing on 'eggshells' to confidently leading a five-generation workforce. This masterclass provides managers with the practical toolkits to harness Gen Z's unique strengths.

A chart showing a perfect score of 5 stars with three rows of stars titled delivery and engagement, content and insights, and emotional impact. A pie chart a customer satisfaction score of 4.7 out of 5


From Discomfort to Skill: Practical Tools for Multi-Generational Teams

Today’s workforce spans five generations, creating frequent tension points around communication, accountability, and feedback. This masterclass is designed to move leaders beyond conceptual understanding to actionable management strategies.

The training dives into the values, expectations, and unique influence of Gen Z at work, providing managers with the confidence to address their demand for transparency, their communication style, and their drive for inclusivity. The focus is on building bridges across generational lines, transforming potential conflict into an engine for organisational growth.

download brochure

Senior Leadership Teams and People Managers

HR, Recruitment and Talent Teams

Grads and Young Talent

Purple and blue icon of an office building signifying an organisation as a whole

Three Core Learning Outcomes

Learn to identify and understand where and why common conflicts emerge between generations (e.g., around feedback, flexibility, and professional boundaries).

Circle with the number 1 in it

Diagnosing Generational Tensions

Circle with the number 2 in it

The Inclusive Feedback Toolkit

Master specific communication frameworks to deliver direct, transparent, and actionable feedback that resonates with Gen Z while maintaining trust and engagement across all age groups.

Leveraging Gen Z's Strengths

Circle with the number 3 in it

Develop management strategies to harness Gen Z's unique strengths, such as their demand for accountability and inclusivity, to drive cultural transformation and innovation within their immediate teams.


This session can be delivered as an interactive leadership session, or a focused masterclass, depending on your needs:

  1. Masterclass: 90 - 120 minutes

  2. Training Workshop: 2+ hours

Delivery: Available both virtually and in-person.

Formats & Flexibility


Ready to Unlock the Power of Generational Diversity?

Blue and orange icon of a party trumpet and confetti signifying congratulations
Book this Keynote

Explore Keynote Topics
Explore Training Topics
Pink and purple icon of an archery target with an arrow in the centre, signifying a strategic goal was reached
Explore Consulting Options
Green and orange icon of a person standing in front of a board signifying training
Purple and blue icon of a person standing behind a podium signifying a keynote speech

Contact Roy

Book a Call Now